WELCOME TO BROOKLYN HOUSE
We are a private care company and registered for 18 Service Users. As a residential care provider, we execute our services with a friendly and empathetic approach. We offer an immaculate environment, where residents can feel comfortable to express themselves and be treated as an individual, by our dedicated care staff. The ability to put our residents at ease, with a high level of quality care, respect and patience is very important to us. Irrespective of their physical or social needs. You are welcome to visit our Home and have a look around or contact us for further enquiries.
OVERVIEW
Brooklyn House creates personalised care plans for each individual, and the plans are assessed continuously to address ongoing care structure and changing requirements. We ensure that the standards of care which we carry out does reflect the fundamentals of integrity, honesty, understanding, patience, mutual respect and humanity, in relation to Service Users and staff. We provide a reliable work ethic, in accordance with the healthcare regulations.
The pattern of our care delivery includes:
SERVICES
We empathise with those who are faced by the challenges encountered when caring for a loved one with dementia. Sometimes it is just not possible to provide the level of care and support required at home. At Brooklyn we are experienced and registered by the CQC to provide elderly care/ dementia care, in a safe, caring and homely environment that allows the individuals to function at their optimum level. We take pride in getting to know everyone and creating a person-centred care plan that is tailored to each individual's needs. Areas such as physical and mental health, personal care requirements, nutrition, likes and dislikes, activities and social network are continually assessed, in order to be update with our Service User's care needs.
BUILDING
Brooklyn House is a small-medium size homely environment where all the residents are person-centred known with regards to their daily needs and not an institutionalised setting. The size of our home sets out a positive outlook where individual resident's needs are well familiarised and tailored met. We have an enclosed cosy garden and our building is securely tightened with adequate security measures in place for the best interest of our residents. Brooklyn House has accessible amenities within walking distance such as Clacton Hospital for appointments where required and general outdoor activities space.
FACILITIES
We pride our facility as a source that promote the beliefs and cultural values of Service Users at all times, by our committed care team and Manager. Our care delivery is a continuous 24-hour service for both respite or permanent accommodation. We prioritise our Residents in all that we do, ensuring that their health and well-being are consistently maintained. Our trained and friendly staff provide care, support and stimulation in a dignified respectful manner.
VISIT
Brooklyn House encourages visits from relatives and friends at any time. And stay as long as they please. Our staff work with Residents' families and their loved ones to provide both practical and emotional support. People with dementia need to be given patience and endurance to maximise their independence, which we demonstrate with their family members to accomplish this.
ACTIVITIES
The daily activities that we do we carry out are tailored to our individual Resident's interests and what they enjoy doing, which is essential. We also do encourage our Residents to participate in various activities of their choice, as part of socialising with others.
TESTIMONIALS
As part of improving our care service, we always appreciate the opinions of our Residents and their relatives. Hence, we regularly maintain correspondence with our Residents and their family members, and through meetings and annual survey for feedbacks about our service.
It must be said that initially, my mother was very agitated about the thought of going into a care home, as she was a very independent sort of person who, during her long life, had been more than capable of looking after herself. However, the choice of Brooklyn House for her final years proved to be the best move possible and it wasn’t long into her stay that my mother realised that she was in a very good, caring and professional establishment. She never complained to me about any aspect of her care and appeared to enjoy her time with you, and for that I must be eternally grateful. The thought of placing my own mother into a care home was probably the most difficult decision that I have ever been required to make, but I am extremely grateful to you personally, together with all of your staff, for proving to me that I made the correct decision. The fact that she ended her life in a secure, comfortable, caring, loving and happy environment was a credit.
Thank you once again, on behalf of my late Mother and myself, for you, and all the members of your staff at Brooklyn House, for taking such good care of her during her stay with you.
Thank you so much all the lovely care you gave my dad, and I’m you enjoyed his smile.
We would like to thank you so much for the care you showed my husband in the short time he was with you. He looked so comfortable at the end. Thank you all once again.
I want to thank you all again for looking after me. You were all wonderful and I wouldn’t have asked better care. I have settled back home, better than I thought, so again thank you.